Articles by B. Sumathisri (5)

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B. Sumathisri

International Business Management 6 ( 2 ): 147 - 149 , 2012

Service Blueprint; An Effective Tool for Designing and Specifying Intangible Service Processes: An Outlook

B. Sumathisri

International Business Management 6 ( 3 ): 294 - 298 , 2012

Customer Experience Management: An Absolute Way to Delight the Customers

B. Sumathisri, K. Veerakumar and G. Prabhakaran

International Business Management 6 ( 4 ): 502 - 506 , 2012

Moving Money across Borders in the Perspective of International Taxation

B. Sumathisri

International Business Management 7 ( 3 ): 151 - 157 , 2013

Borrowing Behavior of Retail Customers in Indian Bank-An Analysis

B. Sumathisri and G.R. Gayathri

International Business Management 11 ( 11 ): 1728 - 1736 , 2017

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