Articles by Hsin-Hung Wu (4)

A Combination of AHP and DEMATEL in Evaluating the Criteria of Employment Service Outreach Program Personnel

Hsin-Hung Wu, Jiunn-I Shieh, Yen Li and Hsuan-Kai Chen

Information Technology Journal 9 ( 3 ): 569 - 575 , 2010

A Dual Importance Diagram Approach to Evaluate Service Quality

Jiunn-I Shieh, Hsin-Hung Wu and Kuan-Kai Huang

Information Technology Journal 9 ( 4 ): 659 - 665 , 2010

Improving Organizational Performance by a Quality Control Circle: A Case of Medication Improvement Team at a Hospital in Taiwan

Su-Chuan Liu, Hsin-Hung Wu and Hsuan-Kai Chen

Information Technology Journal 9 ( 4 ): 692 - 697 , 2010

A Case Study of Applying Kano’s Model and ANOVA Technique in Evaluating Service Quality

Huei-Jiun Lai and Hsin-Hung Wu

Information Technology Journal 10 ( 1 ): 89 - 97 , 2011

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