Articles by Shun-Hsing Chen (4)

Integration Quality Function Deployment and Analytic Hierarchy Process Methods to Improve Service Quality

Shun-Hsing Chen, Fei-Yun Chen and Tsu-Ming Yeh

American Journal of Food Technology 10 ( 2 ): 85 - 92 , 2015

An Empirical Study of Technological Innovation, Organizational Structure and New Product Development of the High-tech Industry

Yu-Cheng Hsieh and Shun-Hsing Chen

Information Technology Journal 10 ( 8 ): 1484 - 1497 , 2011

Integrating Service Quality Model in Quality Improvement: An Empirical Study of Employees Satisfaction for Hot Spring Industry

Shun-Hsing Chen

Information Technology Journal 11 ( 5 ): 658 - 665 , 2012

An Empirical Study for Measuring Information Technology Department Service Quality from Hospitality’s Employees in Macau

Chen-Kuo Pai, Shun-Hsing Chen and Te-Wei Wang

Information Technology Journal 13 ( 2 ): 302 - 309 , 2014

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